…Your kind gestures and attention to detail deeply touched me…

Posted by on May 28, 2015 in Uncategorized | Comments Off on …Your kind gestures and attention to detail deeply touched me…

 
Please allow me to express “thank you” compliments for your provisions, both preparing and transporting my mother for burial.
 
Four hours after Mum was deceased, my introduction to Sensible Funerals was Christine’s helpful and informative manner. Christine shared details and unhurriedly answered my questions and concerns along with explaining and quoting all the prices involved.
 
Your receptionist, Sharon, is “tailor made” for her working role, an excellent asset to your organisation. I have nothing but accolades for her ability in working and walking with me through this maze of death and funerals. Sharon possesses a particular quality that stands out, called “fellow feeling”. She has the ability to walk in another’s shoes, not just feel, at a superficial level.
 
Your mortuary staff gained my respectful appreciation for their attention to the care and protection of my mother at this final time. They, by doing their part, helped me fulfil my mother’s final requirements.
 
Shanti, your kind gestures and attention to detail deeply touched me. So often in life it’s the small things that mean the most.
 
All these folk make a strong team.

 
 

Rosalie